Privacy Policy

Introduction

At Oucta, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare management platform. Please read this privacy policy carefully.

HIPAA Compliance

Oucta is fully HIPAA compliant. We understand the sensitive nature of healthcare information and have implemented comprehensive administrative, physical, and technical safeguards to protect Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Organization information (clinic/hospital name, type, size)
• Patient records and medical information (when using our platform)
• Usage data and analytics

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send security alerts, respond to comments, and comply with legal obligations.

Email Communications & Your Choices

We are committed to keeping your inbox clean and we do not send bulk spam emails. Our communications are limited to transactional emails that you, the user, trigger. These include essential notifications such as account alerts, password resets, billing information, and other security or service-related messages.

For any non-transactional communications, such as product updates or newsletters, you have the right to opt-out. You can unsubscribe anytime, anyday by clicking the clear "Unsubscribe" link located in the footer of every such email we send.

Data Security

We implement industry-standard security measures to protect your information. All data stored in our databases is encrypted at rest using strong AES-256 encryption. We also use SSL/TLS encryption for all data in transit. We conduct regular security audits and enforce multi-factor authentication to provide a private, trusted, and highly secure environment.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@oucta.com
• Phone: +263 774 865 772
• Address: 83 Oak Drive, Marondera CBD, Marondera, Mash-East, Zimbabwe